General Settings Questions
A collection of general settings to help navigate your pool more efficiently
What happens if a game is canceled/ postponed to a future week?
How Can I Share or Print My Squares/Block Pool?
What happens if all of my squares aren't filled?
How Can I Change My Entry Name That Appears in Reports and/or Grids?
My Pick Won, but It’s Showing as a Loss — Why?
My Survivor Revival Pool Won’t Let Members In or Make Picks — Why?
When are the standings (and other reports) updated?
My Players Like to See Who Everyone Picked — Is There a Report for That?
When do the numbers get generated on my grid? How can I show them now?
What if pool members forget to enter picks?
What happens in the event of a tie?
Is There a Phone Number I Can Use to Contact Support?
Can I Modify My Picks Once I've Submitted Them?
Can I Add a Member's Pick for Them After the Pick Deadline?
I’m Trying to Pick Just the Early Game(s) for a Week, but the Pick Sheet Won’t Let Me. Is This a Site Error?
How Are Confidence Points Allotted in Weeks with Fewer Than 16 Games?
How Does the Site Determine a Winner Using the Tiebreaker?
What can I use for a weekly tiebreak?
What is the deadline?
Do I Need to Update Game Results for Standings and Reports to Be Updated?
Do the Site-Entered Point Spreads Change During the Week?
What game is used for the tiebreaker if there is no Monday night game or there are two Monday night games?
Does RunYourPool Collect Fees from Members or Distribute Winnings? Does RunYourPool Pay Out Pool Winnings?
Can I Change the Name of My Pool?
What kind of reports are available for my pool?
I’m Reusing My Pool from Last Season. How Do I Handle New and Returning Members?
I Ran a Pool with You Last Season. Do I Need to Start a New Pool This Season?
My Member Is Having Trouble Logging In — What Should I Do?
How Do I Edit a Square I Picked?
What is your refund policy?
Can I Do a Multiple Elimination for My Survivor Pool?
What is the penalty if I set a minimum number of games for a player to pick in our credits pool and they don't pick any game?
What happens if a player misses submitting their picks for one of the tournaments? How does it affect their chances of winning the season cumulative competition?
Who wins if they tie using your point spreads?
Email Reminders for NBA Pick 'Em and Survivor Pools
How Are the Winning Squares Marked? Is It Done Automatically?
General Question: Can You Create or Edit a Pool Format for Me?
General Question – What Is Your Refund Policy?
General Question – Do I Pay Only for Completed Entries?
General Question – How Do I Delete My RunYourPool Account?
Basic FAQ Help: NFL Pools & Account Settings