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Sign In Assistance with Email instead of Username
Sign In Assistance with Email instead of Username

We implemented a change and are currently working on improving the process

Milan avatar
Written by Milan
Updated over 2 years ago

Our team has recently implemented an update that will prompt users to use their email for sign-in instead of their previous Username. For most, this prompt happens after your most recent sign-in, but some accounts need a password reset sent to their email directly.

Please get in touch with support at support@runyourpool.com, and we will assist you with this reset password link.

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